At Buneria, we aim to process and deliver orders as efficiently as possible.
1. Shipping Area
We currently ship within Hungary.
2. Processing Time
Orders are typically processed within 1–2 business days after successful payment confirmation.
Orders placed on weekends or public holidays are usually processed on the next business day.
3. Delivery Time
The estimated standard delivery time is 7–10 business days after dispatch, depending on the delivery address and courier service.
Delivery times are estimates only and are not guaranteed.
4. Shipping Costs
We offer free shipping across the entire Hungary.
5. Tracking
Where tracking is available, we will send tracking details after dispatch. Please allow a short time for the tracking status to update.
6. Shipping Carrier
Orders are shipped within Hungary using reliable courier partners such as Magyar Posta, MPL, GLS Hungary, DPD Hungary, DHL Hungary, or UPS Hungary, depending on the destination address, parcel size, and carrier availability.
The shipping carrier name and tracking details will be provided in your shipping confirmation email after dispatch.
7. Delays
Delays may occur due to factors outside our control, including courier disruption, severe weather, public holidays, or peak periods.
If there is a significant delay with your order, we will do our best to assist you.
8. Incorrect Shipping Information
Customers are responsible for providing a complete and accurate delivery address at checkout.
Buneria is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete shipping information provided by the customer.
9. Failed Delivery or Uncollected Parcels
If a parcel is returned to us because delivery could not be completed, was refused, or was not collected, we may contact you to arrange re-delivery. Additional shipping charges may apply.
10. Damaged or Missing Deliveries
If your order arrives damaged or if you believe it is missing, please contact us promptly at support@buneria.eu so we can investigate and assist.
11. Contact
If you have any shipping questions, please contact:
Brand: Buneria
VAT Number: 8468193909
Email: support@buneria.eu
Phone: +36 20 495 9840
Address: Szigony utca 16b, 1083 Budapest, Hungary
Business Hours: 9:00 AM – 5:00 PM CEST