At Buneria, we respect your privacy and are committed to handling personal data responsibly. This Privacy Policy explains how we collect, use, store, and share personal data when you visit our website or place an order.

1. Data Controller

The controller responsible for your personal data is:

Brand: Buneria

VAT Number: 8468193909

Email: support@buneria.eu

Phone: +36 20 495 9840

Address: Szigony utca 16b, 1083 Budapest, Hungary

Business Hours: 9:00 AM – 5:00 PM CEST

2. Information We Collect

We may collect the following categories of personal data:

  • name;
  • billing and shipping address;
  • email address;
  • phone number;
  • order details and purchase history;
  • payment confirmation information from payment providers;
  • communications you send to us;
  • device, browser, IP address, and website usage data; and
  • cookie and similar technology data.

3. How We Use Your Information

We may use your information to:

  • process and deliver orders;
  • provide customer support;
  • send order confirmations, shipping updates, and service-related messages;
  • prevent fraud and improve website security;
  • improve our website, services, and customer experience;
  • comply with legal, tax, accounting, and regulatory obligations; and
  • send marketing communications where permitted by law or where you have given consent.

4. Legal Bases for Processing

Where applicable, we process personal data on one or more of the following legal bases:

  • performance of a contract;
  • compliance with a legal obligation;
  • our legitimate interests, where those interests are not overridden by your rights and freedoms; and
  • your consent, where consent is required.

5. Sharing of Personal Data

We do not sell your personal data.

We may share your information with:

  • payment processors;
  • shipping and logistics providers;
  • website hosting, technology, and analytics providers;
  • customer support and communication service providers; and
  • legal, tax, regulatory, or law enforcement authorities where required by law.

6. International Transfers

Some service providers may process personal data outside Hungary or outside the European Economic Area.

Where required, we take appropriate steps to protect personal data in connection with such transfers in accordance with applicable data protection law.

7. Data Retention

We keep personal data only for as long as necessary for the purposes described in this policy, including order fulfilment, customer support, legal compliance, dispute resolution, fraud prevention, and enforcement of our agreements.

8. Cookies and Similar Technologies

We may use cookies and similar technologies to:

  • enable essential website functions;
  • remember user preferences;
  • analyse website traffic and performance; and
  • support website security and fraud prevention.

Where required by law, we will request consent before using non-essential cookies. You can also manage cookies through your browser settings.

9. Your Rights

Subject to applicable law, you may have the right to:

  • access your personal data;
  • correct inaccurate data;
  • request deletion of your data;
  • request restriction of processing;
  • object to certain processing;
  • request data portability;
  • withdraw consent where processing is based on consent; and
  • lodge a complaint with a competent supervisory authority.

To exercise your rights, please contact us at support@buneria.eu.

You also have the right to lodge a complaint with the Hungarian National Authority for Data Protection and Freedom of Information (NAIH) at www.naih.hu.

10. Marketing Communications

If you receive promotional emails from us, you can unsubscribe at any time by using the unsubscribe link in the email or by contacting us directly.

11. Data Security

We use reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, or alteration. However, no system can be guaranteed to be completely secure.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

13. Children’s Privacy

Our website is not intended for children, and we do not knowingly collect personal data from children in violation of applicable law.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the revised effective date.

15. Contact

Buneria
Szigony utca 16b, 1083 Budapest, Hungary
Email: support@buneria.eu
Phone: +36 20 495 9840
Business Hours: 9:00 AM – 5:00 PM CEST